As an independent company with no ties to suppliers, buying groups or procurement services, we always look for what suits your business best. Our purchasing experts have deep industry knowledge and established relationships with hundreds of local and national suppliers. Whether you need a one-off business review or full margin support, Enhance takes the pressure off your team, allowing them to be more productive and focused on the core business.
Our bottom line is delivering exceptional results. Our clients save on average 10-14%. And because there is no outlay for our services, all savings go straight to your bottom line. We think that’s good news for your business!
for hotel group
for hotel in Weston
for UK-based hotel group
Gordon Turner, Sales Director
Gordon has spent his entire career in hospitality procurement, as both a buyer and supplier, and worked at one of the UK's largest procurement companies for 15 years. His extensive industry experience working with most of the major hotel chains and procurement systems in the UK and Europe provides our team with a wealth of knowledge and expertise. Gordon is determined to differentiate Enhance from other procurement companies by prioritising our client's interests, and delivering the best possible client experience.
Andy Morris, Commercial Director
Andy has been at the forefront of hospitality procurement throughout his career – from Executive Head Chef to Group Food and Beverage Controller and Owner / Proprietor roles in leading hospitality companies. Andy brings an unrivaled knowledge of procurement to the team, through his time at a large hospitality procurement company, and as the individual tasked with ensuring the best possible margins were delivered from food and beverage operations at one of the UK's largest collection of 4 & 5 star hotels.
Denise MacArthur, Regional Sales Director
Denise has over 30 years experience in the hospitality industry, working in sales, purchasing and supply chain management in some of the UK's leading companies. Her industry knowledge, attention to detail and interpersonal skills allow her to quickly understand your business challenges and implement the right solution based on your unique needs.
Roy Goodall, Senior Buyer
Roy has led the procurement team at Enhance for over three years. He joined us after 15 years of senior procurement roles at national hotel chains such as Q Hotels and Crerar Hotels. His extensive knowledge and passion for achieving the best possible outcomes for customers makes Roy a true asset to our team and the clients we serve.
Graeme Givens, Buyer
Graeme joined us after working more than 18 years at one of Scotland’s leading dry and frozen suppliers. His expertise in fresh produce management delivers significant and ongoing benefits for our clients throughout the UK. Graeme's ability to analyse data and translate it into meaningful recommendations is vital to our customers' long-term success.
Margo Malotte, Commercial Manager
Margo has over 15 years of experience in the hotel industry and ran a successful hospitality linen hire company. She is responsible for ensuring our clients receive the savings and service promised by suppliers. Margo strives to ensure Enhance are always transparent and focused on delivering exceptional customer care.
Lauren Hendrie, Project Support Coordinator
Lauren has worked for a number of hospitality companies in various roles including supervising front and back of house. She is the first point of contact for client-related issues or questions. She is excited to serve our clients and provide them with exceptional customer service.
Diane Jury, Business Development Executive
Diane has worked in telesales for nearly twenty years. She started her career working in an outbound call centre with clients such as The Kenco Coffee Company and Dun and Bradstreet, and provided telesales support for an Edinburgh-based private training provider.
Kate Morris, Business Development Executive
Kate's previous roles and experience have demanded a high level of communication. She is passionate about building customer relationships and catering to their unique needs. Growing up in hospitality, she understands the struggles and demands the industry faces and is excited to help our clients solve their challenges.
Vickie Mcgovern, Accounts Assistant
Vickie has over 20 years experience in various accounts roles within Edinburgh. Working previously as a management accountant with a hotel group, she understands the needs of our customers and strives to ensure the accounts experience is as streamlined as possible for our customers.
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"Enhance are responsive and have continued providing a high level of support whilst delivering substantial savings as our business grows and adds more hotels."
"We chose to partner with Enhance because of their in-depth industry knowledge and proven experience in delivering savings to independent hotels."
Barnham Broom Hotel, Golf & Spa
"Your approach to customer service is exemplary. You keep us informed at every stage, and we depend on your expertise to improve the profitability of our hotels."
Highland Travel Inns
"We have used Enhance for nearly two years and your team continually provide us with market insights that help our business meet its objectives. "
Wyboston Lakes Resort
"Enhance identified key areas to target and delivered savings across all food categories. Their meticulous attention to detail gave us confidence that our results would improve whilst maintaining the high standards our guests expect. "